How Chatbots are Redefining Customer Service in Insurance Industry?
With the fast advancement in technology and ease of access of information, contemporary consumers have become more empowered. Being accustomed to fast and personalized service, they expect similar levels of service from their insurance providers as well. Today insurance companies have enormous opportunity to deliver…
5 Key Trends Driving Chatbots Become the New Norm
According to Boston Consulting Group, the internet users in emerging markets will swell to a staggering 3 billion by 2022. Is your business ready? Your online business image depends considerably on the customer service that you provide. Dissatisfied customers are unlikely to make future purchases…
Top 5 Industries Reaping the Greatest Benefits of Chatbots
Chatbots are revolutionizing many industries, offering personalization and driving engagement that can be monetized. Companies using chatbots are adding value to their customers’ lives and at the same time unlocking commercial opportunities that still remains unidentified by their competitors. Let’s take a look at the…
Why is a Chatbot No Longer Optional for Your eCommerce Website?
With the eCommerce market getting fiercely competitive over the years, web shop owners are always looking for differentiators that set them apart from their competitors. For brands searching for new tactics to attract and retain customers, AI based chatbots entered the scenario as a panacea….
Problems Faced by eCommerce Businesses in Support Quality
Are you tired of handling your customer queries? Or are you spending too much time training your Customer Support Team? Customer support is vital for any online business. With the increase in the number of shoppers online, it is a cumbersome experience for small eCommerce…
Introducing Ra – Chatbot for eCommerce Support & Shopping
RaCom, a Chatbot development company by Marici Technology Solutions, is introducing yet another State-of-the-Art Innovation for eCommerce platforms/ webshops, to take customer support to level next! We have built an Artificial Intelligence based Chatbot for enhancing your customer’s experience. Prime Features Manual Override – Backup…