Empowerment through Notifications
place the order
Engage your customers by sending intelligent automated messages based on your own defined rules
and customer's preferences,interests and previous buyer behaviour.
Notifications not only keep your customers up-to-date but can also lead to an increase in sales. In online shopping, on average 68% of carts are abandoned and this provides a huge opportunity to increase sales. Ra will keep your customers engaged by reminding them of items in their carts and potentially converting these into sales.
- Ongoing sales and discounts
- Availability of products
- Order status and feedback requests.
An Average of
of carts are abandoned
according to IBM’s Watson statistics.
Empowerment through customer Query
Provide support to your customers pre-, during- and after-sales.For any query, Ra can be of direct help
by providing information from the web shop's database.
If a customer has a question about the return policy prior to purchasing a pair of shoes, Ra will provide the required piece of information from the return policy, and the customer can chose to go on to purchasing the item all in the same chat room.
- Checking order status
- Making changes in delivery location
- Adjust personal and contact information
- Edit already ordered items
- Looking into payment details.
Chatbots will become increasingly popular over the next years.In China, Microsoft's Xiaoicechatbot already has over
40 million users
Empowerment through Support
Bring comfort to your customers by offering hassle free access to product information.
Serve your customers in the most convenient manner by providing them with all the information they need to make the perfect purchase. Ra will reassure your customers by combining, comparing and suggesting products based on user interests and previous behaviour. Let your customers rely on Ra and give them peace of mind.
Furthermore, Ra can provide suggestions, based on the query of the customer.