How Chatbots are Redefining Customer Service in Insurance Industry?
With the fast advancement in technology and ease of access of information, contemporary consumers have become more empowered. Being accustomed to fast and personalized service, they expect similar levels of service from their insurance providers as well. Today insurance companies have enormous opportunity to deliver…
5 Key Trends Driving Chatbots Become the New Norm
According to Boston Consulting Group, the internet users in emerging markets will swell to a staggering 3 billion by 2022. Is your business ready? Your online business image depends considerably on the customer service that you provide. Dissatisfied customers are unlikely to make future purchases…