Chatbot for Customer Relationship Management
Conversational Artificial Intelligence is shaping the future of CRM Interactions. With Chatbots and multi-channels integrations, businesses can meet their customer’s expectations by resorting to a new and improved way of interaction. Therefore, more businesses in CRM are adopting CRM Chatbots and leaving the traditional transaction behind. This is increases the efficiency across the CRM value chain.
What is Chatbot?
A Chatbot is an Artificial Intelligence and Machine Learning based software that can strike a conversation or chat with a user through messaging apps, live chats, mobile apps or even verbally using natural language processing. They are the most advanced way so interaction between humans and machines. And thus, we are making Chatbots for CRM at RaCom to enable businesses worldwide.