5 Key Trends Driving Chatbots Become the New Norm
According to Boston Consulting Group, the internet users in emerging markets will swell to a staggering 3 billion by 2022. Is your business ready? Your online business image depends considerably on the customer service that you provide. Dissatisfied customers are unlikely to make future purchases…
Why is a Chatbot No Longer Optional for Your eCommerce Website?
With the eCommerce market getting fiercely competitive over the years, web shop owners are always looking for differentiators that set them apart from their competitors. For brands searching for new tactics to attract and retain customers, AI based chatbots entered the scenario as a panacea….